Journal of Management Sciences

Understanding Digital Marketing Adoption in India: Integrated by Technology Acceptance Model (TAM) and Theory of Planned Behaviour (TPB) Framework

Research Article 8 132
Journal of Management Sciences - Volume 8, Issue 2 2021
By Ansar Abbas, Khalid Mehmood
10.20547/jms.2014.2108206
Keywords: Adoption intention, Digital marketing, Start-ups, Theory of Planned behaviour (TPB), Technology acceptance model (TAM).

Start-ups although small, are great contributors in any economy. Marketing being essential function for their survival, this study aims to examine the use of digital marketing by start-up companies in India using two models TPB and TAM. The Proposed conceptual theoretical model is being tested empirically using a data comprised of 282 founders/owners of start-up companies, collected through structured questionnaire. Confirmatory factor analysis (CFA) is carried out for model fitness and structural equation modeling for path regression analysis. The results of the study suggest that perceived usefulness of digital marketing, attitude towards digital marketing, and perceived behavioral control of the founders/owners of startups significantly positively impact their intentions to use digital marketing and digital marketing adoption. The suggestions will help start-ups for adoption of digital marketing for their businesses and will give some meaningful in sights to the strategy formulation for marketing by start-ups. This study makes valuable contribution towards the theoretical aspect of digital marketing, specifically with respect to start-ups.

Submission Date: 16 Jul, 2021 Reviews Completed: 19 Oct, 2021
Acceptance Date: 31 Oct, 2021 Publication Date: 7 Nov, 2021

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